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EY Transforms Learning by Deploying a Blended Approach

It’s not easy to design and deploy large-scale learning programs globally and consistently, while keeping them locally relevant. However this was the challenge faced by the learning team supporting EY’s Audit practice. The team supports 63,000+ professionals in their commitment to deliver consistent high-quality audits worldwide. In addition, it was necessary to prepare their auditors even better for the fast-changing regulatory environment in which they operate. Rachel Cooke, COO at Brandon Hall Group; Martin Hayter, Global Assurance Learning Leader at EY; and Simon Berridge, Global Assurance Learning Strategy & Design at EY, discussed how EY transformed learning. EY’s Audit Academy uses a blended learning approach built around a series of technology-enabled simulations, and has been deployed globally with great success. The journey included establishing appropriate governance, applying neuroscience-based design principles, implementing change management processes, and measuring business impact.